/* ============================================================
   CRTV HAUS — Design System
   Inspired by Merchery: warm cream, editorial serif, minimal
   ============================================================ */

:root {
  --cream: #F2EDE8;
  --cream-dark: #E8E2DA;
  --cream-deeper: #DDD6CC;
  --black: #1A1A1A;
  --black-soft: #2D2D2D;
  --gray: #7A7A7A;
  --gray-light: #C4BDB6;
  --white: #FFFFFF;

  --font-serif: 'Cormorant Garamond', Georgia, serif;
  --font-sans: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;

  --max-width: 1200px;
  --section-pad: 100px;
  --radius: 4px;
  --transition: 0.2s ease;
}

/* ─── RESET ─────────────────────────────────────────────── */
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

html { scroll-behavior: smooth; }

body {
  background: var(--cream);
  color: var(--black);
  font-family: var(--font-sans);
  font-size: 16px;
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}

img { display: block; max-width: 100%; height: auto; }
a { color: inherit; text-decoration: none; }
ul { list-style: none; }
button { cursor: pointer; border: none; background: none; font-family: inherit; }

.container {
  max-width: var(--max-width);
  margin: 0 auto;
  padding: 0 40px;
}

.section { padding: var(--section-pad) 0; }

/* ─── TYPOGRAPHY ─────────────────────────────────────────── */
h1, h2, h3 {
  font-family: var(--font-serif);
  font-weight: 400;
  line-height: 1.1;
  letter-spacing: -0.02em;
}

h1 { font-size: clamp(52px, 8vw, 96px); }
h2 { font-size: clamp(36px, 5vw, 64px); }
h3 { font-size: clamp(22px, 3vw, 32px); font-weight: 500; }
h4 { font-family: var(--font-sans); font-size: 16px; font-weight: 600; letter-spacing: 0.02em; }
h5 { font-family: var(--font-sans); font-size: 12px; font-weight: 600; letter-spacing: 0.1em; text-transform: uppercase; }

em { font-style: italic; }
p { color: var(--black-soft); }

/* ─── BUTTONS ────────────────────────────────────────────── */
.btn-primary {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: var(--black);
  color: var(--white);
  font-family: var(--font-sans);
  font-size: 14px;
  font-weight: 500;
  letter-spacing: 0.04em;
  padding: 14px 28px;
  border-radius: var(--radius);
  transition: background var(--transition), transform var(--transition);
  white-space: nowrap;
}
.btn-primary:hover { background: var(--black-soft); transform: translateY(-1px); }
.btn-primary:active { transform: translateY(0); }

.btn-ghost {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: transparent;
  color: var(--black);
  font-family: var(--font-sans);
  font-size: 14px;
  font-weight: 500;
  letter-spacing: 0.04em;
  padding: 13px 28px;
  border-radius: var(--radius);
  border: 1.5px solid var(--black);
  transition: background var(--transition), color var(--transition);
}
.btn-ghost:hover { background: var(--black); color: var(--white); }

.btn-large { padding: 18px 36px; font-size: 15px; }

/* ─── SECTION HEADERS ────────────────────────────────────── */
.section-header { margin-bottom: 64px; }
.section-header.centered { text-align: center; }

.section-eyebrow, .hero-eyebrow {
  font-family: var(--font-sans);
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--gray);
  margin-bottom: 16px;
  display: block;
}

.section-sub {
  margin-top: 16px;
  font-size: 18px;
  color: var(--gray);
  max-width: 480px;
}

/* ─── NAV ────────────────────────────────────────────────── */
.site-header {
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  z-index: 100;
  background: var(--cream);
  border-bottom: 1px solid transparent;
  transition: border-color 0.3s, box-shadow 0.3s;
}
.site-header.scrolled {
  border-color: var(--cream-deeper);
  box-shadow: 0 1px 12px rgba(0,0,0,0.06);
}

.nav {
  display: flex;
  align-items: center;
  justify-content: space-between;
  height: 72px;
  gap: 40px;
}

.nav-logo img {
  height: 40px;
  width: auto;
  object-fit: contain;
  filter: brightness(0) saturate(100%) invert(12%) sepia(90%) saturate(800%) hue-rotate(320deg) brightness(90%);
}

.nav-links {
  display: flex;
  align-items: center;
  gap: 40px;
  flex: 1;
  justify-content: center;
}
.nav-links a {
  font-size: 14px;
  font-weight: 400;
  color: var(--black);
  opacity: 0.75;
  transition: opacity var(--transition);
  letter-spacing: 0.02em;
}
.nav-links a:hover { opacity: 1; }

.nav-hamburger {
  display: none;
  flex-direction: column;
  gap: 5px;
  padding: 4px;
}
.nav-hamburger span {
  display: block;
  width: 22px;
  height: 2px;
  background: var(--black);
  border-radius: 2px;
  transition: var(--transition);
}

.nav-mobile {
  display: none;
  background: var(--cream);
  border-top: 1px solid var(--cream-deeper);
  padding: 24px 40px;
}
.nav-mobile ul { display: flex; flex-direction: column; gap: 16px; }
.nav-mobile a { font-size: 18px; font-family: var(--font-serif); }
.nav-mobile .btn-primary { width: 100%; justify-content: center; }
.nav-mobile.open { display: block; }

/* ─── HERO ───────────────────────────────────────────────── */
.hero {
  padding-top: 72px;
  min-height: 100vh;
  display: flex;
  align-items: center;
  background: var(--cream);
}

.hero-content {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 80px;
  align-items: center;
  padding-top: 80px;
  padding-bottom: 80px;
}

.hero-text { max-width: 560px; }
.hero-eyebrow { margin-bottom: 20px; }

.hero h1 {
  margin-bottom: 24px;
  color: var(--black);
}
.hero h1 em {
  color: var(--black);
  font-style: italic;
  font-weight: 300;
}

.hero-sub {
  font-size: 18px;
  line-height: 1.7;
  color: var(--gray);
  margin-bottom: 40px;
  max-width: 440px;
}

.hero-ctas {
  display: flex;
  align-items: center;
  gap: 16px;
  margin-bottom: 24px;
  flex-wrap: wrap;
}

.hero-note {
  font-size: 12px;
  color: var(--gray-light);
  letter-spacing: 0.04em;
}

.hero-image {
  position: relative;
  border-radius: 8px;
  overflow: hidden;
  aspect-ratio: 4/5;
  background: var(--cream-dark);
}
.hero-image img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

/* ─── ORG STRIP ──────────────────────────────────────────── */
.org-strip {
  background: var(--white);
  padding: 32px 0;
  border-top: 1px solid var(--cream-deeper);
  border-bottom: 1px solid var(--cream-deeper);
}
.org-strip .container {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 16px;
}
.org-label {
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--gray-light);
}
.org-logos {
  display: flex;
  align-items: center;
  gap: 20px;
  flex-wrap: wrap;
  justify-content: center;
}
.org-logos span {
  font-family: var(--font-serif);
  font-size: 18px;
  color: var(--black);
  opacity: 0.6;
  letter-spacing: 0.02em;
  transition: opacity var(--transition);
}
.org-logos span:hover { opacity: 1; }
.org-logos .divider {
  color: var(--cream-deeper);
  font-size: 12px;
}

/* ─── WORK GALLERY ───────────────────────────────────────── */
.work { background: var(--white); }

.work-grid {
  columns: 3;
  column-gap: 10px;
}

.work-item {
  break-inside: avoid;
  margin-bottom: 10px;
  position: relative;
  overflow: hidden;
  border-radius: 6px;
  background: var(--cream-dark);
}

.work-item img {
  width: 100%;
  height: auto;
  display: block;
  transition: transform 0.7s ease;
}

.work-item:hover img { transform: scale(1.03); }

.wi-overlay {
  position: absolute;
  inset: 0;
  background: rgba(26, 26, 26, 0);
  transition: background 0.35s ease;
  display: flex;
  align-items: flex-end;
  padding: 18px 20px;
  pointer-events: none;
}

.wi-overlay span {
  color: white;
  font-family: var(--font-serif);
  font-size: 1.1rem;
  font-weight: 500;
  letter-spacing: 0.03em;
  opacity: 0;
  transform: translateY(6px);
  transition: opacity 0.3s ease, transform 0.3s ease;
}

.work-item:hover .wi-overlay { background: rgba(26, 26, 26, 0.35); }
.work-item:hover .wi-overlay span { opacity: 1; transform: translateY(0); }

/* ─── SERVICES ───────────────────────────────────────────── */
.services { background: var(--white); }

.services-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 48px 40px;
}
.service-card {}
.service-number {
  font-family: var(--font-serif);
  font-size: 48px;
  font-weight: 300;
  color: var(--cream-deeper);
  line-height: 1;
  margin-bottom: 16px;
}
.service-card h3 {
  font-size: 22px;
  margin-bottom: 12px;
}
.service-card p { font-size: 15px; line-height: 1.7; color: var(--gray); }

/* ─── PROCESS ────────────────────────────────────────────── */
.process { background: var(--black); }
.process .section-eyebrow { color: var(--gray-light); }
.process h2 { color: var(--white); }

.process-steps {
  display: flex;
  align-items: flex-start;
  gap: 0;
  flex-wrap: nowrap;
}
.process-step {
  flex: 1;
  padding: 0 8px;
}
.step-num {
  font-family: var(--font-serif);
  font-size: 64px;
  font-weight: 300;
  color: var(--gray);
  opacity: 0.4;
  line-height: 1;
  margin-bottom: 16px;
}
.process-step h4 { color: var(--white); margin-bottom: 12px; }
.process-step p { font-size: 14px; color: var(--gray); line-height: 1.7; }

.process-arrow {
  font-size: 24px;
  color: var(--gray);
  opacity: 0.3;
  padding: 32px 16px 0;
  flex-shrink: 0;
}

/* ─── TESTIMONIALS ───────────────────────────────────────── */
.testimonials { background: var(--cream); }

.testimonials-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 0 60px;
  align-items: start;
}

.testimonial-card {
  padding: 40px;
  background: var(--white);
  border: 1px solid var(--cream-deeper);
  border-radius: 6px;
}

.testimonial-card:first-child { margin-top: 70px; }
.testimonial-card:last-child  { margin-top: 35px; }

.testimonial-card--featured {
  border-color: #7A2020;
  border-width: 2px;
}

.t-mark {
  font-family: var(--font-serif);
  font-size: 100px;
  line-height: 0.55;
  color: var(--cream-deeper);
  display: block;
  margin-bottom: 16px;
  user-select: none;
}

.testimonial-card--featured .t-mark {
  color: #7A2020;
  font-size: 130px;
}

.testimonial-card blockquote {
  font-family: var(--font-serif);
  font-size: 20px;
  font-style: italic;
  font-weight: 300;
  line-height: 1.65;
  color: var(--black);
  margin-bottom: 28px;
}

.testimonial-card--featured blockquote {
  font-size: 26px;
}

.testimonial-attr {
  padding-top: 18px;
  border-top: 1px solid var(--cream-deeper);
}

.testimonial-attr strong {
  font-size: 11px;
  font-weight: 500;
  letter-spacing: 0.12em;
  color: var(--gray);
  text-transform: uppercase;
}

/* ─── QUOTE CTA ──────────────────────────────────────────── */
.quote-cta {
  background: var(--cream-dark);
  border-top: 1px solid var(--cream-deeper);
}
.quote-cta-inner {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 80px;
  align-items: center;
}
.quote-cta-text h2 { margin-bottom: 20px; }
.quote-cta-text p { font-size: 18px; color: var(--gray); max-width: 480px; margin-bottom: 40px; }

.quote-cta-stats {
  display: flex;
  flex-direction: column;
  gap: 32px;
}
.stat {
  text-align: right;
  border-bottom: 1px solid var(--cream-deeper);
  padding-bottom: 32px;
}
.stat:last-child { border-bottom: none; padding-bottom: 0; }
.stat-num {
  display: block;
  font-family: var(--font-serif);
  font-size: 52px;
  font-weight: 300;
  line-height: 1;
  color: var(--black);
}
.stat-label {
  display: block;
  font-size: 12px;
  font-weight: 500;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--gray);
  margin-top: 6px;
}

/* ─── FOOTER ─────────────────────────────────────────────── */
.footer {
  background: var(--black);
  padding: 80px 0 0;
}
.footer-inner {
  display: grid;
  grid-template-columns: 2fr 1fr 1fr;
  gap: 60px;
  padding-bottom: 60px;
  border-bottom: 1px solid rgba(255,255,255,0.1);
}
.footer-logo {
  height: 44px;
  width: auto;
  object-fit: contain;
  margin-bottom: 20px;
  filter: brightness(0) invert(1);
}
.footer-brand p { font-size: 14px; color: var(--gray); line-height: 1.7; }

.footer-links h5, .footer-contact h5 {
  color: rgba(255,255,255,0.4);
  margin-bottom: 20px;
}
.footer-links ul { display: flex; flex-direction: column; gap: 12px; }
.footer-links a, .footer-link-btn {
  font-size: 14px;
  color: rgba(255,255,255,0.7);
  transition: color var(--transition);
  text-align: left;
  padding: 0;
  background: none;
}
.footer-links a:hover, .footer-link-btn:hover { color: var(--white); }
.footer-contact p { font-size: 14px; color: var(--gray); margin-bottom: 24px; }

.footer-bottom {
  padding: 24px 40px;
}
.footer-bottom p {
  font-size: 12px;
  color: rgba(255,255,255,0.25);
}

/* ─── HERO CHAT TEASER ───────────────────────────────────── */
.hero-chat-teaser {
  background: var(--white);
  border: 1.5px solid var(--cream-deeper);
  border-radius: 12px;
  padding: 16px 20px;
  max-width: 480px;
  margin-bottom: 28px;
  box-shadow: 0 4px 24px rgba(0,0,0,0.07);
}

.teaser-header {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 10px;
}

.online-dot, .launcher-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #22C55E;
  flex-shrink: 0;
  box-shadow: 0 0 0 2px rgba(34,197,94,0.25);
  animation: pulse-green 2s infinite;
}

@keyframes pulse-green {
  0%, 100% { box-shadow: 0 0 0 2px rgba(34,197,94,0.25); }
  50% { box-shadow: 0 0 0 5px rgba(34,197,94,0.1); }
}

.online-label {
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: #22C55E;
}

.teaser-bubble {
  font-size: 14px;
  color: var(--gray);
  margin-bottom: 12px;
  line-height: 1.5;
}

.teaser-input-row {
  display: flex;
  align-items: center;
  gap: 8px;
  background: var(--cream);
  border: 1.5px solid var(--cream-deeper);
  border-radius: 24px;
  padding: 4px 4px 4px 14px;
  transition: border-color var(--transition);
}
.teaser-input-row:focus-within { border-color: var(--black); }

.teaser-input {
  flex: 1;
  border: none;
  background: transparent;
  font-family: var(--font-sans);
  font-size: 13px;
  color: var(--black);
  outline: none;
  padding: 8px 0;
}
.teaser-input::placeholder { color: var(--gray-light); }

.teaser-send {
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background: var(--black);
  color: var(--white);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: background var(--transition);
}
.teaser-send:hover { background: var(--black-soft); }

/* ─── CHAT LAUNCHER ──────────────────────────────────────── */
.chat-launcher {
  position: fixed;
  bottom: 32px;
  right: 32px;
  z-index: 200;
  background: var(--black);
  color: var(--white);
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 14px 22px;
  border-radius: 50px;
  cursor: pointer;
  box-shadow: 0 4px 24px rgba(0,0,0,0.2);
  transition: transform var(--transition), box-shadow var(--transition);
  font-size: 13px;
  font-weight: 500;
  letter-spacing: 0.04em;
}
.chat-launcher:hover {
  transform: translateY(-2px);
  box-shadow: 0 8px 32px rgba(0,0,0,0.25);
}
.chat-launcher.hidden { display: none; }

/* ─── CHAT OVERLAY ───────────────────────────────────────── */
.chat-overlay {
  display: none;
  position: fixed;
  inset: 0;
  background: rgba(0,0,0,0.3);
  z-index: 299;
  backdrop-filter: blur(2px);
}
.chat-overlay.open { display: block; }

/* ─── CHAT PANEL ─────────────────────────────────────────── */
.chat-panel {
  position: fixed;
  bottom: 0;
  right: 0;
  width: 400px;
  height: 600px;
  max-height: 90vh;
  background: var(--white);
  border-radius: 12px 12px 0 0;
  z-index: 300;
  display: flex;
  flex-direction: column;
  box-shadow: 0 -4px 40px rgba(0,0,0,0.15);
  transform: translateY(100%);
  transition: transform 0.35s cubic-bezier(0.32, 0.72, 0, 1);
  overflow: hidden;
}
.chat-panel.open { transform: translateY(0); }

.chat-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 16px 20px;
  background: var(--black);
  color: var(--white);
  flex-shrink: 0;
}
.chat-header-info {
  display: flex;
  align-items: center;
  gap: 12px;
}
.chat-avatar {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: var(--cream-dark);
  color: var(--black);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.05em;
  flex-shrink: 0;
}
.chat-header-info strong {
  display: block;
  font-size: 14px;
  font-weight: 600;
}
.chat-status {
  display: block;
  font-size: 11px;
  color: rgba(255,255,255,0.5);
  margin-top: 1px;
}
.chat-close {
  font-size: 22px;
  color: rgba(255,255,255,0.6);
  line-height: 1;
  transition: color var(--transition);
  padding: 4px 8px;
}
.chat-close:hover { color: var(--white); }

.chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 20px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  scroll-behavior: smooth;
}

.chat-message { display: flex; flex-direction: column; }
.chat-message--bot { align-items: flex-start; }
.chat-message--user { align-items: flex-end; }

.message-bubble {
  max-width: 85%;
  padding: 12px 16px;
  border-radius: 18px;
  font-size: 14px;
  line-height: 1.6;
}
.chat-message--bot .message-bubble {
  background: var(--cream);
  color: var(--black);
  border-radius: 4px 18px 18px 18px;
}
.chat-message--user .message-bubble {
  background: var(--black);
  color: var(--white);
  border-radius: 18px 4px 18px 18px;
}

.message-image {
  max-width: 200px;
  border-radius: 12px;
  margin-bottom: 6px;
}

.message-typing {
  display: flex;
  gap: 4px;
  align-items: center;
  padding: 14px 18px;
}
.message-typing span {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--gray-light);
  animation: typing 1.2s infinite;
}
.message-typing span:nth-child(2) { animation-delay: 0.2s; }
.message-typing span:nth-child(3) { animation-delay: 0.4s; }
@keyframes typing {
  0%, 100% { transform: translateY(0); opacity: 0.4; }
  50% { transform: translateY(-4px); opacity: 1; }
}

.chat-quick-replies {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 4px;
}
.chat-quick-replies button {
  background: var(--white);
  border: 1.5px solid var(--cream-deeper);
  color: var(--black);
  font-size: 12px;
  font-weight: 500;
  padding: 8px 14px;
  border-radius: 20px;
  transition: border-color var(--transition), background var(--transition);
}
.chat-quick-replies button:hover {
  border-color: var(--black);
  background: var(--cream);
}

/* Inline inquiry form in chat */
.inquiry-form-card {
  background: var(--cream);
  border: 1.5px solid var(--cream-deeper);
  border-radius: 12px;
  padding: 16px;
  max-width: 85%;
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.inquiry-form-card h5 {
  font-family: var(--font-sans);
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--gray);
  margin-bottom: 4px;
}
.inquiry-form-card input {
  width: 100%;
  padding: 10px 12px;
  border: 1.5px solid var(--cream-deeper);
  border-radius: var(--radius);
  font-family: var(--font-sans);
  font-size: 13px;
  background: var(--white);
  color: var(--black);
  transition: border-color var(--transition);
  outline: none;
}
.inquiry-form-card input:focus { border-color: var(--black); }
.inquiry-form-card input::placeholder { color: var(--gray-light); }
.inquiry-form-card .btn-primary {
  width: 100%;
  justify-content: center;
  font-size: 13px;
  padding: 12px;
}

/* Success card */
.success-card {
  background: var(--cream);
  border: 1.5px solid var(--cream-deeper);
  border-radius: 12px;
  padding: 16px 20px;
  max-width: 85%;
  text-align: center;
}
.success-card .check {
  font-size: 28px;
  margin-bottom: 8px;
}
.success-card p {
  font-size: 14px;
  color: var(--black-soft);
  line-height: 1.5;
}
.success-card strong { color: var(--black); }

/* ─── CHAT INPUT AREA ────────────────────────────────────── */
.chat-input-area {
  padding: 12px 16px 16px;
  border-top: 1px solid var(--cream-deeper);
  flex-shrink: 0;
  background: var(--white);
}

.chat-image-preview {
  margin-bottom: 8px;
}
.chat-image-preview img {
  height: 60px;
  width: auto;
  border-radius: 6px;
  border: 1px solid var(--cream-deeper);
}

.chat-input-row {
  display: flex;
  align-items: center;
  gap: 8px;
  background: var(--cream);
  border: 1.5px solid var(--cream-deeper);
  border-radius: 24px;
  padding: 4px 4px 4px 12px;
  transition: border-color var(--transition);
}
.chat-input-row:focus-within { border-color: var(--black); }

.chat-upload-btn {
  cursor: pointer;
  color: var(--gray);
  flex-shrink: 0;
  display: flex;
  align-items: center;
  transition: color var(--transition);
}
.chat-upload-btn:hover { color: var(--black); }
.chat-upload-btn input { display: none; }

.chat-input {
  flex: 1;
  border: none;
  background: transparent;
  font-family: var(--font-sans);
  font-size: 14px;
  color: var(--black);
  outline: none;
  padding: 8px 4px;
}
.chat-input::placeholder { color: var(--gray-light); }

.chat-send {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: var(--black);
  color: var(--white);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: background var(--transition), transform var(--transition);
}
.chat-send:hover { background: var(--black-soft); transform: scale(1.05); }
.chat-send:disabled { background: var(--cream-deeper); cursor: not-allowed; transform: none; }

.chat-disclaimer {
  font-size: 10px;
  color: var(--gray-light);
  text-align: center;
  margin-top: 8px;
  letter-spacing: 0.02em;
}

/* ─── RESPONSIVE ─────────────────────────────────────────── */
@media (max-width: 960px) {
  .container { padding: 0 24px; }
  :root { --section-pad: 72px; }

  .nav-links, .nav-cta { display: none; }
  .nav-hamburger { display: flex; }

  .hero-content {
    grid-template-columns: 1fr;
    gap: 48px;
    padding-top: 48px;
  }
  .hero-image { max-height: 400px; }
  .hero h1 { font-size: clamp(44px, 10vw, 72px); }

  .services-grid { grid-template-columns: repeat(2, 1fr); gap: 36px; }
  .work-grid { columns: 2; }

  .testimonials-grid { grid-template-columns: 1fr; gap: 24px; }
  .testimonial-card:first-child,
  .testimonial-card:last-child { margin-top: 0; }
  .testimonial-card--featured { order: -1; }

  .process-steps { flex-direction: column; gap: 32px; }
  .process-arrow { display: none; }

  .quote-cta-inner { grid-template-columns: 1fr; gap: 48px; }
  .quote-cta-stats { flex-direction: row; gap: 32px; }
  .stat { text-align: left; border-bottom: none; border-right: 1px solid var(--cream-deeper); padding-bottom: 0; padding-right: 32px; }
  .stat:last-child { border-right: none; padding-right: 0; }

  .footer-inner { grid-template-columns: 1fr 1fr; }
  .footer-brand { grid-column: span 2; }

  .chat-panel { width: 100%; border-radius: 16px 16px 0 0; }
  .chat-launcher span { display: none; }
  .chat-launcher { padding: 14px; }
}

@media (max-width: 600px) {
  .container { padding: 0 20px; }
  :root { --section-pad: 56px; }

  .hero { min-height: auto; padding-top: 72px; }
  .hero-content { padding-top: 40px; padding-bottom: 40px; }
  .hero-ctas { flex-direction: column; align-items: flex-start; }

  .services-grid { grid-template-columns: 1fr; }
  .work-grid { columns: 2; column-gap: 8px; }
  .work-item { margin-bottom: 8px; }

  .quote-cta-stats { flex-direction: column; }
  .stat { border-right: none; border-bottom: 1px solid var(--cream-deeper); padding-bottom: 24px; }
  .stat:last-child { border-bottom: none; }

  .footer-inner { grid-template-columns: 1fr; }
  .footer-brand { grid-column: span 1; }

  .org-logos { gap: 12px; }
  .org-logos .divider { display: none; }
}